Refund Policy
Last Updated: March 15, 2026
All LabMate features are currently provided free of charge. This policy outlines information about service fees and refund procedures should paid features be introduced in the future.
Summary
- All LabMate features are currently free
- No payments are collected, so no refund situations arise
- A separate refund policy will be provided if paid features are introduced
Free Service Information
The following features are currently available for free:
- Research topic exploration posts and feedback exchange
- Community posts, comments, and reactions
- Lab participation and management features
- Exploration timeline and tracking
Future Paid Features
- If paid features are introduced, a detailed refund policy will be provided in advance
- Existing free features will remain available without requiring payment
- Any paid transactions will follow applicable consumer protection laws and regulations
If you have questions about the service, please contact us at:
support@labmate.cloud